Position Details: Onboarding Success Partner

Description:

Position Name: Onboarding Success Partner

Client: Nokia
Location: Bangalore
Number of Positions: 2
Work Mode: Work from Office
Working Days & Shift Timing: 5 Days, General Shift

Payroll Company: Indovision Services

http://www.indovisionglobal.com 

Key Responsibilities:

• Primary Point of Contact: Act as the main liaison for candidates and business leaders throughout the onboarding process, providing consistent support and guidance.
• Onboarding Preparation: Prepare and distribute onboarding materials and welcome packs, ensuring new employees are fully equipped and informed from their first day.
• Workstation Setup: Arrange workstations, badging, and access to essential technology and tools for smooth integration.
• Documentation Coordination: Manage onboarding paperwork, including system setups and access configurations, ensuring compliance and efficiency.
• Orientation & Training: Conduct orientation sessions and introductory training to familiarize new hires with the company’s culture, policies, and roles.
• Progress Monitoring: Track and monitor new hires’ onboarding progress, ensuring timely and successful integration into the organization.
• Query Resolution: Respond to tier 1 onboarding-related queries via the Ticketing Tool, providing timely and effective resolutions.
• Feedback Collection: Gather feedback from new employees to identify areas for improvement and enhance the onboarding process continually.
• Employee Referral Program: Champion the Employee Referral Program by promoting and managing referrals to support talent acquisition efforts and strengthen the candidate pipeline.

Qualifications:

• Required:

• Bachelor’s degree or diploma in Human Resources, Psychology, Communication, Economics, or a related field.
• Fluency in English (written and verbal).
• Excellent communication skills, both written and verbal.
• Strong organizational skills with meticulous attention to detail.
• Ability to adapt and work effectively in complex and ambiguous situations.
• Flexibility in managing changing priorities with a positive attitude.
• Strong service mindset with a focus on supporting new hires and stakeholders.
• Team-oriented, with a collaborative and proactive approach.

• Preferred:

• Fluency in additional languages such as Spanish, Portuguese, French, or German.
• Previous experience in onboarding, particularly for large-scale campaigns or global onboarding journeys.

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