Location: | Pune City H.O, Pune City H.O |
Openings: | 1 |
Salary Range: |
Description:
Brief roles and responsibilities of resources are as given- • Monitor all allotted branches links with due diligence and take follow-up with their backend team for immediate restoration of all such downlinks as per the SLA uptime. • Contact branches end users to understand the problem while identifying fault. • Allocate the down-call to all concerned Zonal engineers for immediate action. • Responsible for all technical issues concerning the network. • Point of contact for all technical queries and fault resolution. • Shall have the primary responsibility of ensuring a smooth network functioning without congestion, and downtime. • To provide all kind of SLA reports to the designated Bank team as per the schedule and as and when asked by Bank officials. • Coordinate with concerned ZO/branch for smooth new link commissioning • Coordinate with bank NSI for restoration of existing links and configuration of new links on Router. • Maintain database of network provided by concerned bidde