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Position Details: Project Coordinator
| Location: | Hyderabad, KARNATAKA |
| Openings: | 1 |
| Salary Range: | 3 LPA |
Description:
Key Responsibilities:
1. MS Office Expertise:
- Proficient in MS Office, particularly Excel and PowerPoint, for preparing detailed reports and presentations.
- Develop PowerPoint presentations to effectively communicate project updates and technical information to customers.
2. Telecom & Networking Knowledge:
- Basic understanding of telecom and networking concepts to assist in troubleshooting and client communication.
- Coordinate with network engineers and NOC (Network Operations Center) teams to resolve client issues.
3. Client Coordination:
- Act as a liaison between clients and the technical team, addressing any queries or concerns.
- Ensure timely updates are provided to clients regarding the status of their issues.
4. Team Management:
- Manage and support a team of 3 to 4 network engineers, ensuring they are aligned with project goals.
- Assign tasks and track the progress of network engineers in resolving network issues.
5. Reporting & Documentation:
- Prepare and maintain weekly reports on tickets, including those raised, resolved, and pending.
- Generate and present data-driven reports to clients and management, ensuring accuracy and attention to detail.
6. Coordination with NOC:
- Work closely with the NOC team to escalate and resolve technical issues in a timely manner.
- Ensure smooth communication between internal teams to meet customer expectations.
Skills & Qualifications:
- Minimum 2 years of experience with MS Office (Excel, PowerPoint).
- Basic technical knowledge of telecom and networking concepts.
- Strong communication skills for effective client coordination.
- Ability to manage and support a small team of engineers.
- Proficient in preparing detailed weekly reports and data analysis.
- Experience with coordination between different departments (technical teams, NOC, etc.).
Desired Qualities:
- Strong organizational skills and attention to detail.
- Problem-solving mindset with the ability to manage multiple tasks simultaneously.
- Confidence in preparing and delivering presentations to clients.
Key Responsibilities:
1. MS Office Expertise:
- Proficient in MS Office, particularly Excel and PowerPoint, for preparing detailed reports and presentations.
- Develop PowerPoint presentations to effectively communicate project updates and technical information to customers.
2. Telecom & Networking Knowledge:
- Basic understanding of telecom and networking concepts to assist in troubleshooting and client communication.
- Coordinate with network engineers and NOC (Network Operations Center) teams to resolve client issues.
3. Client Coordination:
- Act as a liaison between clients and the technical team, addressing any queries or concerns.
- Ensure timely updates are provided to clients regarding the status of their issues.
4. Team Management:
- Manage and support a team of 3 to 4 network engineers, ensuring they are aligned with project goals.
- Assign tasks and track the progress of network engineers in resolving network issues.
5. Reporting & Documentation:
- Prepare and maintain weekly reports on tickets, including those raised, resolved, and pending.
- Generate and present data-driven reports to clients and management, ensuring accuracy and attention to detail.
6. Coordination with NOC:
- Work closely with the NOC team to escalate and resolve technical issues in a timely manner.
- Ensure smooth communication between internal teams to meet customer expectations.
Skills & Qualifications:
- Minimum 2 years of experience with MS Office (Excel, PowerPoint).
- Basic technical knowledge of telecom and networking concepts.
- Strong communication skills for effective client coordination.
- Ability to manage and support a small team of engineers.
- Proficient in preparing detailed weekly reports and data analysis.
- Experience with coordination between different departments (technical teams, NOC, etc.).
Desired Qualities:
- Strong organizational skills and attention to detail.
- Problem-solving mindset with the ability to manage multiple tasks simultaneously.
- Confidence in preparing and delivering presentations to clients.
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