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Position Details: Technical SME and Writer (Telecom Domain)

Location: Navi Mumbai, Maharashtra
Openings: 1
Salary Range: 10 LPA


We are looking for Technical Subject Matter Expert & Writer (Telecom Domain)

Department: GSC Documentation Team

Work Type: Full Time

Payroll : On indoviosion Services Pvt Ltd 

Experience: 3-5 years

Location: Mumbai, Navi Mumbai   

Notice Period: Immediate Joiners or up to 30 Days.

Education: B.Tech/B.E (Electronics & Communication), 10th & 12th std. all with 65% & above.

Eligibility: All Academics throughout English medium.


Key Responsibilities: 

  • Create documents that explain Company’s Products to its customers & internal audience.
  • Develop and maintain high-quality documentation for developed Hardware & SW to meet industry standards of quality, usability, and format using writing expertise and product knowledge.
  • Collaborating with various teams to ensure consistent, seamless, and integrated documentation that is to be used for internal and external customers.
  • One should have to undergo Company’s Mandatory Training on 4G/5G Network & continuous self-learning is a part of competency development.
  • Research, write, and update new and existing technical documents assigned.
  • English language & Technical contents Review, correct & give suggestions for improvement.
  • Work on editorial and formatting review of technical documents.
  • Independently work on documents such as product specification, installation/operation/troubleshooting/maintenance manuals, Feature/Counter/Parameters descriptions etc.
  • Write clear and concise technical documentation for complex topics.
  • Communicate with HQ and the R&D team for Review, Content updates, improvement, Queries, and Follow-ups to meet the timeline.


Qualification & skills:

  • Must have 3-5 years of work experience with Telecom Network (4G/5G) Deployment/Integration/operation/maintenance/Monitoring/RF optimization/Planning/Core, and so on.
  • Freshers who have taken their Engineering on-site internship on the work mentioned above in any Telecom Operator location can be considered. (minimum four months)
  • Excellent verbal and written communication skills in English
  • Must have done all Academics throughout English medium
  • Understanding of 4G/5G Technology basics, Network architecture, Call flows, KPIs, messages, and Operations will be preferred.
  • Experience with the Samsung system will be considered first.
  • Knowledge of Technical Writing & Publishing Tools will be added advantage: Advanced Microsoft Office, Microsoft SharePoint, Adobe Acrobat, Adobe InDesign (preferred) and, Adobe Illustrator (preferred), Microsoft Visio, Grammarly.
  • Familiar with running VBA macros.
  • Excellent teamwork skills, ability to work under pressure
  • Experience in creating technical illustrations and flowcharts
  • Willing to learn new technologies and knowledge sharing with team members
  • Familiar with telecom infrastructure terminology
  • Good team player with a good attitude, analytical capabilities, and interpersonal & problem-solving skills.
  • Ability to drive necessary processes & standards to manage and produce quality documentation.


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