Position Details: Technical SME and Writer (Telecom Domain)

Description:

We are looking for Technical Subject Matter Expert & Writer (Telecom Domain)

Department: GSC Documentation Team

Work Type: Full Time

Payroll : On indoviosion Services Pvt Ltd 

Experience: 5-8 years

Location: Mumbai, Navi Mumbai   

Notice Period: Immediate Joiners or up to 30 Days.

Education: B.Tech/B.E (Electronics & Communication), 10th & 12th std. all with 65% & above.

Eligibility: All Academics throughout English medium.

Key Responsibilities: 

• Create documents that explain Company’s Products to its customers & internal audience.
• Develop and maintain high-quality documentation for developed Hardware & SW to meet industry standards of quality, usability, and format using writing expertise and product knowledge.
• Collaborating with various teams to ensure consistent, seamless, and integrated documentation that is to be used for internal and external customers.
• One should have to undergo Company’s Mandatory Training on 4G/5G Network & continuous self-learning is a part of competency development.
• Research, write, and update new and existing technical documents assigned.
• English language & Technical contents Review, correct & give suggestions for improvement.
• Work on editorial and formatting review of technical documents.
• Independently work on documents such as product specification, installation/operation/troubleshooting/maintenance manuals, Feature/Counter/Parameters descriptions etc.
• Write clear and concise technical documentation for complex topics.
• Communicate with HQ and the R&D team for Review, Content updates, improvement, Queries, and Follow-ups to meet the timeline.

Qualification & skills:

• Must have 3-5 years of work experience with Telecom Network (4G/5G) Deployment/Integration/operation/maintenance/Monitoring/RF optimization/Planning/Core, and so on.
• Freshers who have taken their Engineering on-site internship on the work mentioned above in any Telecom Operator location can be considered. (minimum four months)
• Excellent verbal and written communication skills in English
• Must have done all Academics throughout English medium
• Understanding of 4G/5G Technology basics, Network architecture, Call flows, KPIs, messages, and Operations will be preferred.
• Experience with the Samsung system will be considered first.
• Knowledge of Technical Writing & Publishing Tools will be added advantage: Advanced Microsoft Office, Microsoft SharePoint, Adobe Acrobat, Adobe InDesign (preferred) and, Adobe Illustrator (preferred), Microsoft Visio, Grammarly.
• Familiar with running VBA macros.

• Excellent teamwork skills, ability to work under pressure
• Experience in creating technical illustrations and flowcharts
• Willing to learn new technologies and knowledge sharing with team members
• Familiar with telecom infrastructure terminology
• Good team player with a good attitude, analytical capabilities, and interpersonal & problem-solving skills.
• Ability to drive necessary processes & standards to manage and produce quality documentation.

Perform an action: