Position Details: Project Support - MIS Executive

Description:

Brief roles and responsibilities of resources are as given-

Report Preparations :

• Preparing Sales reports and Dashboards
• Analyzing Data and getting insights
• Maintain tracker and updating on a daily basis
• Familiar with AI tools to create documents, xls and ppt
• Preparing ppts based on standard templates

Collaboration :

• Working closely with sales team and other cross functional team
• Collating data and various parameters and keep a track of the same

Sales Process :

• Familiarity with sales process and tool is an added advantage

Feasibility Login :

•    Raising Feasibilities on a daily basis for Fixed line requirements
•    Raising Order Login Requests on ROMS portal
•    Follow-up activities for all types of Modify/New Work Orders till closure
•    Closing all the Shifting cases
•    Coordination and follow-ups with all departments involved in managing FLX orders for the   customer
•    Coordinating with RPMs for FLX Service Assurance issues and Business case preparations
•    Coordinating with Service Delivery Teams for prioritizing installations & customer issues related with FLX
•    Follow-ups for MPLS, SIP, TFN Work Orders & Installations till closure
•    Activities involved in shifting for the customer location
•    Follow-up of and solving customer queries and cases till closure
•    Preparing BAU Business cases

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